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What education and/or training do you have that relates to your work?I bring both formal training and ongoing professional development to my work. I hold two certifications from QC Event School: 1) Certified Destination Wedding Specialist 2) Certified International Event & Wedding Planning Professional In addition to my certifications, I regularly attend industry conferences, workshops, and classes throughout the year to stay current with trends, best practices, and innovations in wedding and event planning. This continued education ensures that I provide my clients with expert guidance, creative ideas, and exceptional service every step of the way.
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What is your typical process for working with a new customer?Our process is designed to make your planning experience smooth, personalized, and enjoyable. 1) Initial Consultation – We begin with a complimentary consultation to learn about your vision, style, needs, and budget. 2) Proposal & Contract – After our meeting, you'll receive a customized proposal outlining services and pricing. Once approved, we’ll send over your contract and retainer invoice. 3) Onboarding – You’ll receive a Welcome & Onboarding Packet with key details, timelines, and planning tools. 4) Planning & Design – From vendor recommendations to design boards and timelines, we guide you step by step. 5) Final Walkthrough & Coordination – We’ll do a venue walkthrough and finalize all logistics before your big day. 6) Event Execution – Our team handles every detail, allowing you to relax and enjoy a flawless celebration. Our goal is to make the experience stress-free and unforgettable from the first meeting to the final send-off.
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How will we communicate during the planning process?Planning a wedding or special event requires time, organization, and clear communication. We understand how busy life can get, which is why we’ve designed a streamlined planning process to make communication simple and efficient. Throughout the journey, we’ll stay connected through our dedicated planning software and email. This ensures your requests, updates, and tasks are managed seamlessly—keeping everything on track and easily accessible.
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How often will we receive planning updates from you?The planning process naturally includes periods of frequent communication—sometimes weekly—and other times when things are progressing behind the scenes. You can expect regular monthly updates and check-ins from our team, and we’ll always reach out with any important developments. Rest assured, even during quieter moments, we are actively working on your wedding to ensure every detail is handled with care and precision.
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What should our initial focus be at the start of the planning process?Within the next 30 days, you will receive a personalized planning checklist that outlines each step of the wedding or event planning process, tailored specifically to your event and timeline.
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What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is tailored to reflect the level of service, customization, and expertise we provide. We offer a range of planning and design packages to fit different needs and budgets—from full-service planning to day-of coordination. Here are a few important things to know: 1) Custom quotes are provided after an initial consultation based on the size, scope, and complexity of your event. 2) A non-refundable initial retainer is required to secure your date. 3) Final payment is typically due 90 days before your event. 4) Additional fees may apply for travel, holiday weekends, rush bookings, or specialty rentals. 5) Occasional promotions or discounts may be offered during bridal shows or special booking periods. We believe in transparent pricing and are happy to walk you through what’s included in each package to ensure there are no surprises.
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What is your cancellation policy?Cancellations made 60 days or more prior to the wedding or event date will result in the forfeiture of the non-refundable initial retainer. Cancellations made less than 30 days prior to the wedding or event date will result in the forfeiture of the non-refundable initial retainer. Cancellations made less than 7 days prior to the wedding or event date are non-refundable in full. If the wedding or event is canceled less than 6 months before the scheduled date, additional payment may be required to cover services already rendered and supplies purchased. If the wedding or event is postponed, contracted services may be transferred to a new date, subject to availability. All cancellations must be submitted in writing and signed by the contracted party.
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What questions should customers think through before talking to professionals about their project?Before speaking with a wedding or event professional, it helps to have clarity on a few key areas: 1) Budget – Know your overall budget and how flexible it is. 2) Vision & Style – Think about the vibe you want—formal or casual, elegant or modern, intimate or grand. 3) Guest Count – Have an estimate of how many people you plan to invite. Preferred Dates & Venues – Know your ideal date(s) and whether you’ve selected a venue. 4) Level of Support Needed – Are you looking for full planning, partial planning, or just day-of coordination? 5) Must-Haves – Consider any non-negotiables, like specific décor elements, traditions, or vendors. Having these details in mind helps professionals understand your needs and recommend the best services for your event.
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What advice would you give a customer looking to hire a provider in your area of work?Ask about their process, communication style, and how many events they take on at once. Review their portfolio to ensure their style aligns with yours, and don’t be afraid to ask for references or testimonials. Ultimately, trust and connection are key—choose someone who makes you feel at ease and excited about the journey ahead.
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